Dial “M” for mass confusion.
During the most anxious week for parents enrolling their kids in the public-school system, city Department of Education workers assigned to help them navigate the complex bureaucracy failed to respond to phone calls nearly half the time, a Post probe has found.
With the academic year starting this Wednesday, family advocates at 16 out of the 34 school-district offices did not answer their phones or return messages left on voice mail when called last week by Post reporters posing as puzzled parents.
Fourteen offices — five in Brooklyn, four in The Bronx, two each in Manhattan and Queens and Staten Island’s only office — did not respond to two messages left over four days.
Full story: Nearly half of Department of Education’s district offices fail to answer phone calls during week before start of school – NYPOST.com